// Training Programs

Women, Management & Work Conference

Proudly sponsored by Flexibility At Work

Be empowered to take control of your career at Macquarie University’s annual Women, Management & Work Conference.

Inspirational leaders in business and government will share their stories and practical advice on how to embrace your full potential and become an influential leader.

This year’s theme is Inspiration and Empowerment – Creating your future, encouraging women to achieve higher leadership roles throughout Australia.

This two day conference will provide you with practical advice on empowerment, negotiation, social networking, presentation skills, workplace diversity, networking, mentoring, and career development.

This is a key event for women and men who want to drive their own career success and become an influential leader in their field.

Featuring International Speaker:
Åse Lunde - Managing Director, Lunde Risk Reduction AB, Sweden

Date: 12 – 13 July 2012
Where: Sofitel Sydney Wentworth, 61-101 Phillip St, Sydney

For more information and to book: www.mm.mq.edu.au/wmwc
Fee: Early Bird $1,725 until 1 June 2012, $2,300

Download Brochure: Women, Management & Work conference (PDF)

Diversity & Inclusion Workshop

This interactive training program:

  • facilitates inclusive workplace cultures,
  • raises awareness of the benefits of diversity,
  • encourages effective cross-cultural communication,
  • provides insights into the issues that cause workplace conflict,
  • enables the development of behaviors that promote effective worklace relationships,
  • surfaces the mental models, values and attitudes that can promote or inhibit the diversity dividend.
  • In this photo Kerry Fallon Horgan facilitates a cross-cultural
    communication program with a Senior Management team from China.

    The unique feature of our harassment, bullying, contact officer and diversity workshops is the application of a Coaching tool and methodology, called The Play of Life. This process has received high profile international recognition and acclaim and is at the forefront of contemporary relational management methods.

    The essence of the Play of Life is that it turns complex, cluttered issues and ideas into simple, clear and visual representations. Guided by the facilitator, the participants gain clear insights into their current situations both organisational and personal, what they want to achieve, their goals and objectives and practical steps for how to get there. It simplifies the issues by depicting them in a visual three-dimensional way. The process recognises that many of the strategies needed to achieve our desired outcomes exist within our own skills, knowledge and capabilities and that these abilities can be greatly enhanced through sophisticated facilitated dialogue and coaching.

    The methodology is unique, fully engaging and interactive. It has a sound psychological and neuro-physiological basis and has been awarded the American Group Psychotherapy Award for Innovation.

    Contact Flexibility At Work on Tel: 612 9402 4741 for the "Diversity & Inclusion Workshop" to be delivered in your workplace.

    Read our latest articles

  • Conflict, Culture and Diversity
  • Bullying & Harassment: How to Rise Above Conflict at Work

    CREATING FLEXIBLE WORKPLACES & GETTING BALANCED WORKSHOP

    Presented by Kerry Fallon Horgan, Managing Partner, Flexibility At Work,
    author "Time On, Time Out! Flexible Work Solutions to Keep Your Life in Balance."

    What does this workshop provide?
    In this innovative one-day workshop participants will discover effective
    personal and organisational strategies for implementing and maintaining
    successful work/life initiatives. Kerry will outline the crucial steps that need
    to be taken at both an organisational and individual level and the why, what and
    how of flexible workplaces will be explored. The workshop includes the
    application of an award winning coaching tool, The Play of Life.

    You will learn:

    • Why individuals are seeking greater work/life balance,
    • What's in it for organisations to support this,
    • How to develop effective work/life plans,
    • The personal and organisational challenges that need to be addressed,
    • Leading edge tools for dealing with personal and organisational barriers,
    • A step-by-step approach to implementing sustainable flexible work practices,
    • Case studies of award winning organisations and their unique health and wellbeing programs,
    • Strategies that can be implemented for success with work/life balance,
    • Management practices that inhibit and enhance working flexibly
    • Effective strategies for preventing and managing stress and burnout.

    Contact Flexibility At Work on Tel: 612 9402 4741 for the "Creating Flexible Workplaces & Getting Balanced Workshop" to be delivered in your workplace.

    Workshop Participant feedback:

    CEO Rob Davidson comments on the "Creating Flexible Workplaces" workshop on this video clip

    "Kerry is an excellent facilitator who guided the discussion to deliver real solutions that can be trialled in the workplace."
    -E.Jeremy. Manager. Delfin Lend Lease.

    "Hands on visual aides makes it a much more memorable experience. Good technique to break down issues, and get people in the organisation to open up"
    -Senior Manager. Dyno Nobel Asia Pacific Ltd

    "Promised outcomes delivered! A rarity these days with some workshops.
    The Play of Life - brilliant tool for fast clarity."
    -John Rodriquez, Employment Programs Co-ordinator.

    "Kerry’s presentation highlighted the issues around flexibility at work and her interactive approach (especially her use of the coaching tool The Play of Life) makes clear the benefits for individuals and for businesses of creating and managing flexible workplaces. Kerry is a great expert in this area and she has some realistic solutions to the challenges individuals and organisations are encountering."
    - Penny Holt, Director, Seed Recruitment

    "Thank you for your inspiring sessions at the Seminar and also for ‘Time on, Time Out!’ which I have since read and very much enjoyed. I have recommended it strongly to several other people already."
    - General Manager, ANZ Bank

    "It was very informative. It covered everything in an organised and well presented way.
    The Play of Life – Excellent. Really puts things into perspective and see what changes you can make.."
    - Melissa Taylor, Employee Relations Officer, Port of Brisbane Corporation.

    "The workshop was valuable from the perspective that it raised important issues and gave me a good understanding of both what a good organisation does for its employees and what my colleagues views are on the subject of worklife balance."
    -L. Mulcahy. Finance Manager. Delfin Lend Lease.

    "Very applicable to workplaces, practical suggestions. Insight into other workplaces and possibilities.
    The Play of Life – Very tactile, inspires creativity.."
    - Michelle Dawson, Project Officer, Child Safety

    "Drilled down to the issues affecting the topic. Workshop presented in an informative manner – obviously well researched and prepared.
    The Play of Life – it’s flexible and draws out the underlying issues surrounding the topic!."
    - Tracy Wilson, Principal, Working Visions.

    "The Play of Life – excellent, insightful.."
    - Barbara Jones, Director of HR. MOCS

    "Very informative – covered key facets of flexible work arrangements and managing stress.
    The Play of Life – Good tool – assisted in providing an overall umbrella view of scenarios."
    - Lesley Rinaudo, HR Manager. TGM

    "Informative, interactive, great examples. Came to workshop not really knowing what to expect. Received very useful data in recognising forces for and against implemejntation of strategies. Could easily visualise how this could work in my work environment."
    - Kerry Amps, Practice Manager. AMD Chartered Accountants.

    "Good course content. Good facilitation - allowed discussion but controlled agenda."
    -G Miller. Engineering Manager. Delfin Lend Lease.

    "Very informative, with practical solutions to move forward. Kerry was encouraging & thoughtful. Brilliant! I will recommend to other staff”
    - ANAO

    “Excellent. The tools will be useful both in the workplace and for personal use”
    - ABS

    “Very useful tools/techniques to aid practical application/identification of goals and priorities”.
    - DFAT

    “We moved through many issues and gained insight to where we are now and where we’d like to be, across many facets of our lives. In particular, I valued the practical exercises and the flexible instruction.”
    - DEWR

    “Pleasantly surprised by the individual focus and motivational nature. Excellent tools”.
    - Treasury

    “Excellent. Relevant and applicable to my ‘now’ needs”.
    - Aust Electoral Commission

    “Like the approach to look at the business aspects and then at the personal to see how they are interwoven”.
    - Centrelink

    “Very informative, stimulating and interesting – the time flew. I wish it had been longer – not because I felt a lack of information just because it was so interesting.”
    - DFAT

    “Excellent. The tools will be useful both in the workplace and for personal use”.
    - ABS

    For in-house programs please contact:
    Kerry Fallon Horgan on: Tel: (02) 9402 4741 Fax: (02) 9402 4742 Email: kerry@flexibility.com.au

    About your facilitator:
    Kerry has extensive experience in training, facilitation and coaching at all organisational levels and across a broad range of businesses including the finance, retail, construction, mining, manufacturing and public sectors. She was the finalist judge for the 2006 and 2007 Australian HR Awards in the Health & Wellbeing category. She is accredited in Certificate 1V in Assessment and Workplace Training, and the innovative coaching tool and methodology, "The Play of Life", which she applies in this powerful and unique program. See Biography at this site for further details.

    To receive updates on our training programs, complete the form below and click subscribe. Or emailkerry@flexibility.com.au

    Your First Name:

    Your Last Name:

    Your Email Address:

    LIFE DIRECTIONS WORKSHOP

    Connect to your passion and find the steps to achieve it!

    In our hectic lives we want to know how to be more rather than to do more.

    Discover how to connect with your passion and address the challenges to acheving your life goals

    In this very interactive and innovative workshop, which applies the Play of Life coaching tool, you will:
    Be guided through an insightful process of finding what you want to achieve in life,
    Understand the blocks to your success and discover the steps to achieving your goals.

    Testimonial

    "The Play of Life was sensational and an excellent idea. It accurately represented my life and really enabled me to see the situation I thought I was in. I also gained an excellent insight into all my relationships. It feels like a weight off my shoulders already! Kerry, you were a fantastic coach and your personality really made me comfortable and at ease, which I think is very important."
    - ANZ Bank

    About your facilitator:
    Kerry Fallon Horgan is a Master Coach and Trainer in the 3D Simulation Coaching Method called The Play of Life, which she applies in this workshop.

    Kerry is an author, trainer, worklife coach and Managing of Partner of Flexibility At Work. Her latest book, Time On, Time Out! offers leading edge workplace and personal strategies to make worklife balance a reality.

    P For delivery of the half-day "Life Directions" workshop in your workplace contact Flexibility At Work on Tel: (02) 9402 4742 or email Kerry@flexibility.com.au
    To receive updates on our training programs, complete the form below and click subscribe. Or email me at kerry@flexibility.com.au

    Your First Name:

    Your Last Name:

    Your Email Address:

    BULLYING & HARASSMENT PREVENTION WORKSHOP

    A one-day program, one for managers and supervisors and the other for staff to learn:

    • Their individual roles and responsibilities.
    • Legal obligations.
    • What is harassment and bullying.
    • What is discrimination.
    • Types of bullying and harassing behaviours.
    • Costs of discrimination and harassment.
    • What action can be taken to overcome harassment and bullying.
    • Diversity awareness.
    • Communication and assertiveness skills.

    The unique feature of our harassment, bullying, contact officer and diversity workshops is the application of a Coaching tool and methodology, called The Play of Life. This process has received high profile international recognition and acclaim and is at the forefront of contemporary relational management methods.

    The essence of the Play of Life is that it turns complex, cluttered issues and ideas into simple, clear and visual representations. Guided by the facilitator, the participants gain clear insights into their current situations both organisational and personal, what they want to achieve, their goals and objectives and practical steps for how to get there. It simplifies the issues by depicting them in a visual three-dimensional way. The process recognises that many of the strategies needed to achieve our desired outcomes exist within our own skills, knowledge and capabilities and that these abilities can be greatly enhanced through sophisticated facilitated dialogue and coaching.

    The methodology is unique, fully engaging and interactive. It has a sound psychological and neuro-physiological basis and has recently been awarded the 2004 American Group Psychotherapy Award for Innovation.

    Participant feedback on these workshops:

    “Excellent, clear and interesting presentation”

    “Very professional, nice use of different media”

    “Good control of group, good knowledge of topic and relevant examples of situations”

    “Excellent – I liked her encouragement of group participation”

    “Informative and thought provoking”

    “Very good, dealt with difficult participants with courtesy and tact”

    “Allowed good discussions to develop but still moved course along”

    “Very good, clear, interesting and varied techniques”

    “Excellent, involving, relaxed, very participatory, respectful of all of us”.

    Articles on strategies for dealing with bullying at work:
    Busting Workplace Bullies
    Is Your Boss A Bully?

    Analysing How Organisational Culture Impacts Workplace Wellbeing

    This interactive 90 minute presentation applies a unique 3D simulation tool which:
  • Provides insights into the behaviours and processes that enhance and inhibit workplace wellbeing
  • Turns complex issues and ideas into simple visual and tactile representations
  • Shows another way to communicate in times of anxiety, fear or distress
  • Looks at steps to take to create successful workplace culture change

    THE PLAY OF LIFE BEHAVIOUR TRANSFORMATION PROGRAMS

    Leading edge technology for business, life and for coaching

    Play of Life Behaviour Transformation Programs:

    All Play of Life Programs are available to be delivered by highly experienced and accredited Play of Life Practitioners in your workplace.
    For Further details contact Flexibility At Work on Tel: (02)9402 4741

    The 3d simulation technology known as the Play of Life® is designed to rapidly affect positive transformational change in individuals and organisations. The methodology is practical, elegant, respectful and engaging; people relate to it readily.

    Play of Life produces breakthroughs in any area where success and growth rely on individual insight and interpersonal dynamics by allowing people to present issues, concerns, feelings and goals three-dimensionally. People go beyond verbal descriptions and explanations to literally “see” relationships and situations clearly.

    The technology combined with Strategic Relationship Management Model® techniques bypass the neo-cortex, where language is located, to directly connect with the limbic system; that part of the brain that deals with emotions and memory.

    By linking the limbic system with the neo-cortex, people fast-track to the crux of the matter and experience those magic “aha” moments. From there they have a stronger platform from which to name unwanted behaviours and roles with objectivity, and then to visualise and simulate new behaviours without heat or pressure on themselves. This is the cornerstone of the Play of Life methodology. Very simply, the Play of Life makes communication easier and positive behavioural transformation faster.

    We apply the Play of Life extensively in the programs that we offer to workplaces. These programs include organisational culture change, team building, conflict resolution, cross-cultural communication, diversity management, creating and managing flexible workplaces, empowering change, leadership, Life-Corporate coaching and the enhancement of inventories including LSI-OCI-GDI and SDI. The Play of Life® 3d simulation technology:

  • Highlights and aligns individual and group goals.
  • Unlocks individual and group insight into interpersonal behaviour.
  • Stimulates lateral thinking and helps the individual or team identify creative solutions.
  • Enhances relationships, making emotional intelligence and behaviour change a reality.
  • Allows us to look at the situation objectively, in a safe and non-judgemental way which gives a unique clarity to the issue.
  • Illuminates the first step to reaching personal and professional objectives.
  • Identifies behaviours that are impeding the achievement of desired outcomes.
  • Respects people’s individual viewpoints and shows they have been understood.
  • Avoids the trap of projecting, interpreting or leading a person based on assumptions or preconceived ideas.
  • Gives people another way to communicate in moments of anxiety, fear or distress.
  • Appropriate for people of all ages, all cultures and from all walks of life.
  • Easy to learn and apply, safe to use, and transferable.

    Further details about our 3d simulation programs click here

    Professor Ponton, from the UCLA School of Medicine described the method as one that will “revolutionise the way we influence behaviour”.

    Workshop Participant feedback:

    "An insightful two days providing new perspectives on not only structuring training, but for resolution of difficulties in the workplace environment. This is a transportable technology that works brilliantly in every environment in which there are relationships."
    -Kristine Shead, International Directory of Studies, Universal Education and Training

    "The Empowering Change workshop provided our participants with powerful insights into how to approach implementing and managing change both from a personal and workplace perspective. There were also lightbulb moments when participants gained a new appreciation about the assumptions we tend to make about other people sharing our perceptions when in teams there is often a significant diversity of opinion which can remain unstated. The creativity of the “play” encouraged our staff to let go of their analytical self and get into the creative flow. This generated great lateral thinking about an “ideal” culture and strategies towards achieving sustainable cultural change. Kerry’s facilitation style was perfectly modulated with a mix of fun, creativity and serious effort and we will be continuing to work with Kerry on our culture change process.
    -Kim Dixon, People & Organisation Development Director, WWF-Australia

    "I have had the pleasure of seeing Kerry present at HR Masterclass in Sydney and Brisbane recently. Kerry is an excellent facilitator and presenter; she combines expert knowledge, her ability to stimulate new thinking and leverage a practical range of exercises in her presentations - making a very complex issue seem much more manageable with Kerry's insights and approach. Kerry demonstrates genuine passion for creating flexibility at work and I would highly recommend her to HR Professionals and Change Agents trying to implement flexible work practices in their organisations.
    -Kylie Hammond, AR Group

    "Simple, profound, practical, breathtaking in every way. The Play of Life facilitates a journey that is respectful, gentle and empowering. I want more."
    - Matthew Alley, Producer

    " Very useful tool. Quite astounding how powerful it is when you take time to review, reflect and observe what has been created. Simple but powerful."
    - Cara Haslop. HR Manager.

    "A well structured workshop. Good use of materials. Hands on approach. A good combination of theory and practical. Good techniques that can be used in a range of situations for example assisting to find meaningful and satisfying careers, workplace issues etc. Very warm and approachable facilitators."
    -Chris Robson, Career Agent, Quantum Shift

    Further details about our 3d simulation programs click here
    or contact Flexibility At Work on Tel: (02)9402 4741

    Cost Effective E-Learning programs
    CREATING & MANAGING FLEXIBLE WORKPLACES.

    Access further information and the e-learning demonstration here

    This e-program is based on our leading edge workshop "Creating & Managing Flexible Workplaces", which has been facilitated throughout Australia for the Australian Human Resources Institute and in many workplaces with outstanding results.

    What does this e-learning program provide?
    In this innovative 45 minute program participants will discover effective strategies for implementing, managing and maintaining flexible work practices. Kerry Fallon Horgan, Managing Partner, Flexibility At Work will outline the crucial steps that need to be taken at both an organisational and individual level and the why, what and how of flexible workplaces will be explored. An exciting component of this e-learning program is a 12 minute video on work/life issues in today's workplaces.

    You will learn:

    • What's driving the change to working flexibly
    • An indepth business case for success with flexible work practices
    • How to address the personal and organisational challenges
    • Management practices that inhibit and enhance working flexibly
    • 14 leading strategies for implementing and managing sustainable flexible work practices
    • Examples and a case study of award winning organisations and practices.

    Access further information and the e-learning demonstration here

    CEO Rob Davidson comments on the "Creating Flexible Workplaces" workshop on this video clip

    Testimonials for the Creating & Managing Flexible Workplaces Workshop:

    "Very informative, well structured, relevant, up-to-date, insightful, thought provoking."
    Cara Haslop. HR Manager.

    "A valuable exercise. It was enlightening to spend a day discussing issues which to to the core of my management philosophy - to create an enlightened workplace. An adult environment which preserves the dignity of the individual. This is impossible to achieve without a flexible environment which allows and encourages people to live full lives. Kerry is the only person I have yet found in Australia who has expertise not only in the concepts but of equal importance, how to operationalise these concepts in a commercial environment."
    Rob Davidson, CEO. Davidson Recruitment

    "Promised outcomes delivered! A rarity these days with some workshops.
    John Rodriquez, Employment Programs Co-ordinator.

    "All of it was helpful - very relevant to what my organisation is currently trying to implement. Some of the brick walls we have were given some solutions today."
    Sanofi-Synthelabo Pty Ltd

    “I had very little understanding of change management practices. I would now like to use the methods discussed today on staff I supervise and become a more effective manager. I like things to be practical and measurable the methods discussed today are just that – very enjoyable”.
    Manager, DEEWR

    “Excellent tools for planning & improving practices, both personally and organisationally.”
    Defence

    "At the workshop, Kerry has most efficiently and effectively outlined the practical implication of managing work/life balance. Though it is a hard topic to discuss, she has engaged the audience to comprehend the most important management issue-the continuous engagement with the heart of employees. Her capability to involve the audience in thinking process was also very impressive.’
    Ph.D.Lecturer, Faculty of Business and Law Deakin

    "Drilled down to the issues affecting the topic. Workshop presented in an informative manner – obviously well researched and prepared.
    Tracy Wilson, Principal, Working Visions.

    -"Great insight into approaches on how to develop high performing functional workplace cultures. Maintain positive attitudes to taking small steps in the cultural change. David Burley, Workforce Planning.

    “Good presentation skills – clarity of intent. Good written material. Good activities/exercises. Covered a large amount of material very well. Very professional. Great case presented for work/life balance”
    Institute of Executive Coaching

    -"It gave good examples. Realistic about how organisations work. Gave good insight on steps to take in relation to cultural change.
    Richard Bath, HR Manager.

    This program is available to organisations under a 6 or 12 month license arrangement.
    To view the full 45 minute e-learning program contact:

    Kerry Fallon Horgan on:
    Tel: (02) 9402 4741 Email: kerry@flexibility.com.au

    About your facilitator:
    Kerry has extensive experience in training, facilitation and coaching at all organisational levels and across a broad range of businesses including the finance, retail, construction, mining, manufacturing and public sectors. She was the finalist judge for the 2006 and 2007 Australian HR Awards in the Health & Wellbeing category. She is accredited in Certificate 1V in Assessment and Workplace Training. See Biography at this site for further details.

    To receive updates on our training programs, complete the form below and click subscribe. Or email me at kerry@flexibility.com.au.

    Your First Name:

    Your Last Name:

    Your Email Address:

    NEW! E-Learning program

    YOUR LIFE - YOUR MONEY! Making your life work for you.

    Discover a workable life plan to achieve your goals
    and gain the cashflow needed for life balance and life satisfaction.

    Access "Your Life - Your Money!" e-learning demonstration here

    Doing this e-course will help you:

  • Establish realistic and motivating life and financial goals,
  • Find out what level of income you need to cover your expenses, save, and invest.
  • Learn how to prepare and use your cash flow statement,
  • Understand your money habits
  • Identify how to reduce and control spending & consumer debt

    1,000’s of people have completed this Programme. Every one of them benefited from it and experienced positive change in their lives.

    "An excellent course to help one gain confidence around money and to understand one’s limiting beliefs..” Y.W., Secretary

    The advantage of E-Learning is that it:

  • Enables individual responsibility for achieving personal and career goals
  • Gives the viewer the choice to undertake the program when convenient to them
  • One or two modules can be taken at a time and used to focus dialogue on the issues raised
  • People can keep going back as often as wanted, which reinforces the learning

    Your Life - Your Money! consists of 10 modules which include:

  • a 12 step life plan
  • an indepth look at the attitudes and beliefs around money that may be blocking your financial success and an interactive attitude and beliefs survey.
  • Tips on general money management
  • A step by step cashflow plan and cashflow e-tool download
  • How to manage debt
  • The power of compounding
  • Making the most of saving and investing
  • How to work with a financial advisor with practical questions to ask
  • The program concludes with an “abundant living plan” download, which gives you a personal action plan for financial success.

    This is a truly exciting program to help you achieve work/life balance and financial success.

    "Your Life - Your Money! is available to individuals and organisations. For details: Email kerry@flexibility.com.au or Telephone: (612) 9402 4741 for further details.

    Access "Your Life - Your Money!" e-learning demonstration here

    To view the full 60 minute e-learning program contact:
    Kerry Fallon Horgan on: Tel: (02) 9402 4741 Email: kerry@flexibility.com.au

    GRIEVANCE HANDLING WORKSHOP

    An interactive one day program for managers and supervisors, EEO Practitioners and HR Professionals. Course Content:
  • Importance of an effective complaints procedure
  • Workplace analysis
  • Types of bullying, harassing and discriminatory behaviours with video depictions
  • What is harassment?
  • Interactive discussion – who gets harassed?
  • Types of behaviours that constitute harassment
  • Exercise in pairs then group discussion on whether behaviours outlined are harassing
  • Interactive discussion on legal aspects of harassment
  • Definition and examples of victimisation
  • Behaviours that constitute bullying
  • Definition of bullying
  • Video depiction of costs of bullying
  • Actual case example of bullying
  • Work in pairs discussing the differences between bullying and harassment then full group discussion
  • Individual and workplace strategies to deal with bullying
  • The role of the complaints handler
  • Principles to follow when handling complaints
  • Fundamentals of impartiality, confidentiality, natural justice, substantive fairness and procedural fairness
  • How to interview the complainant
  • What questions to ask
  • What information to give the complainant
  • What information to get from the complainant
  • Role play on interviewing a complainant
  • Debrief of role play
  • How to interview the person being complained about
  • When and how to interview witnesses
  • Informal and mediated resolutions
  • Record keeping
  • Types of disciplinary action
  • Criminal offences
  • Victimisation and gossip
  • The appeal system and independent advice
  • Course Conclusion

    Participant feedback on these workshops:

    “Very complete coverage of all aspects of the 'Investigation Process'. Easy to keep concentration". Peter Woodbury HR Manager

    “I like interactive workshops that allow participants to drill down into issues". Anthea Maidens Capability Manager

    “Good opportunities for learning. Unique way of looking at concepts. Good learning environment". Vanessa Tracey. OHS/Training Co-ordinator

    MANAGING CHANGE WORKSHOP
    In this interactive one day workshop you will discover:

    • A phased approach to organisational culture change.
    • Key elements of an enabling workplace culture.
    • The issues and challenges that need to be addressed.
    • Insights into behavioural change .
    • A coaching process that engages and motivates change.
    • Steps you can take to create a best practice workplace culture.
    Organisations only change if people within them change. The key is to engage and motivate managers and employees and to provide the conditions that enable successful change to occur. This workshop considers a whole-of-organisation approach to implementing sustainable organisational culture change. By applying a unique and innovative coaching tool, The Play of Life©, participants will experience the key elements of the change process and gain insights into the personal and workplace challenges that prevent the implementation of sustainable change. Many of the strategies needed to achieve your desired outcomes exist within your own skills, knowledge and capabilities. This one-day workshop enables you to gain clear insights into your current organisational and personal situations, understand what you want to achieve, your goals and objectives and discover practical steps for how to get there.

    CONTACT OFFICER TRAINING

    A one day program for peer support employees covering:

  • The role of the contact officer.
  • Anti-discrimination/EEO legislation.
  • What is harassment?
  • Diversity awareness.
  • EEO/Harassment policies and procedures.
  • Handling the complaint.
  • Communication skills.
  • For further information on bullying and harassment see the articles available at http://www.flexibility.com.au/home-workplacebullying.html and http://www.flexibility.com.au/newsletter-issue5.html.


    CAREER PLANNING WORKSHOP
    Achieve your life and career goals with our career planning workshops or individual coaching. Our aim is to help you to come to conclusions about where you want to be with your career and how best to get there. These effective career planning programs include:

  • an assessment of your current situation
  • identifying your career-related strengths, your preferred skills, your competencies and your career planning values
  • insight into the range of activities in which you can be involved
  • understanding the elements for career satisfaction
  • awareness of the work environment conditions that best suit you
  • identifying your career options and needs for further information
  • developing your plans and goals
  • overcoming barriers to achieving your goals
  • strategies for successfully achieving your career goals.
  • Benefits for the Employer:

  • Inspires self-help among your employees
  • Reduction in dependency on others for career help
  • Reduction in HRM time as staff act on self-help measures
  • Improving managers’ career coaching outcomes.
  • Benefits for the Employee:

    • Attitude improvement as employer’s career support is demonstrated
    • Inculcates self-help actions and well-researched proposals
    • Substantial contribution to assisting staff manage their own careers.

    Participant feedback on these workshops:
    "The workshops gave staff of the department an opportunity to assess career objectives and work life balance issues.
    As a result staff were able to reflect on future directions and make informed decisions." Manager People Dev



    TRANSITION PLANNING WORKSHOP
    Create the life you want to live with our transition planning workshops or individual coaching.

    Successfully making the transition from full-time employment to the next stage of life requires a deep understanding of what is important to you, your skills, knowledge, strengths, passions and interests.

    These effective transition planning programs include:

    • an assessment of your current situation, values and skills
    • an understanding of your future goals
    • insight into a range of activities in which you can be involved
    • developing a plan for how to achieve what you want in life

    For those:

    • exploring clear and imaginative part or full time retirement plans
    • older staff being outplaced and looking for new ways to begin anew
    • seeking to define their purpose away from traditional linear careers towards a rang of paid and unpaid activities
    • committed to a new way of living in their third age
    • confronted by voluntary redundancy option
    • needing improvement in their work-life balance

    10 Effective Short Courses to Improve Your Life, Career and Workplace

    We are excited to bring you these innovative and interactive 90 minute programs in partnership with Training and Coaching Solutions. The courses include:

  • Harassment & Bullying Prevention
  • Getting Work/Life Balance
  • Making Diversity Work
  • Transition to Retirement
  • The Situational Leadership Management Model
  • Career Transition
  • Writing Effective Job Applications
  • Successful Job Interview Skills
  • Time Management Strategies
  • Dealing with Difficult Clients
  • Harassment & Bullying Prevention

    This innovative program enables managers and staff to understand their legal rights as well as the organisational culture aspects of workplace bullying and harassment. It promotes a productive, inclusive workplace environment that benefits both the organisation’s bottom line and employees’ well-being. The course applies a unique technology called “The Strategic Relationship Management Method ”. The program includes:
  • 3-D simulations of workplace cultures that encourage/prevent bullying
  • Your legal obligations
  • What is harassment and bullying
  • Types of harassing and bullying behaviours
  • Costs of discrimination, bullying and harassment
  • Effective conflict resolution
  • Your roles and responsibilities
  • Strategies for effectively dealing with workplace bullying.

    Making Diversity Work

    This interactive program, applies an innovative 3-D simulation technology to:
  • Promote an inclusive workplace culture
  • Raise awareness of the benefits of diversity
  • Encourage effective cross-cultural communication
  • Surface the mental models, values and attitudes that cause dysfunctional workplace behaviours.

    Getting Work/Life Balance

    Many factors are putting the heat on organisations to make work/life balance a reality - employers are loosing skilled talent and employees’ are suffering stress and burnout. There’s also the legal imperative of the new flexibility requirements of the Fair Work Act. In this course you will:
  • Be guided through an insightful process of finding what you want to achieve in life
  • Understand the blocks to your success
  • Discover the steps to achieving your goals
  • Develop an effective life plan
  • Find strategies for greater work and life balance.

    Cost of in-house short courses: $1,000.00 plus GST for up to 15 participants (includes course materials)
    Register on Mob: 0438 231 065 or email kerry@flexibility.com.au

    Transition to Retirement

    This seminar explores your retirement options, helps you decide what you want and looks at ways to get what you want starting right NOW. You will:
    • Understand the current employment market for the over 50’s. • Analyse your current work/life situation • Examine the losses and fears of retirement • Explore your future opportunities • Design a successful retirement plan • Explore what more you need to know.

    Introduction to Management – the Situational Leadership Model

    • Explanation of the POLC Model • Recognise the qualities and behaviours of the successful supervisor • Explore the situational leadership model • Recognise the need for flexibility in your leadership style • Vary your leadership style to suit the employee and situation • Examine what employees want from work • Use leadership flexibility to motivate your staff.

    Career transition

    We have developed this course for people who are wanting a change in their career or to transition to a new role and not sure which direction to follow. We examine • Values and Motivators; • Transferable skills; • Personal Characteristics; • Job likes and dislikes; • Achievements; • Ideal Career; • Target Companies; • Career Anchors; • Entrepreneurial Gaps. • Selling yourself and gaining confidence.

    Writing Effective Job Applications

    • Recent recruitment changes affecting your applications • Explanation of the staff selection process • Identify where to search for job opportunities • Undertake effective research to prepare an application • Structure an effective resume and covering letter • Address selection criteria correctly with our top 10 tips • How to apply on line.

    Successful Job Interview Skills

    Designed for people who have not had an interview for a long time or are nervous about the process or just need to update their skills and boost their confidence for their next interview. This course:
    • Details strategies to enhance your performance and formulas for answering questions effectively • Covers job-seeking skills for both public and private sectors • Prepares you thoroughly for the interview • Improves your presentation and personal power at interview • Prepares you for interview questions and successfully answer them using the STARR method; • Deal with interview nerves; • Provides skills practice on answering questions with constructive feedback

    Time Management Strategies

    • Analyse yourself to assess your life • Examining a priority matrix to see where you are spending your time • DVD to identify 6 effective time strategies • Examining how these strategies can transform your life • Implement strategies to manage your time • Ways to say ‘no’ politely and assertively • Discover ways to master your time wasters - procrastination, clutter….. • Strategies for dealing with stress. ‘YOUR LIFE IMPROVES WHEN YOU IMPROVE!’

    Dealing with Difficult Clients

    • Understand what your clients want. • Demonstrate good communication skills with your clients. • Assertively say ‘no.’ • Identify their clients who display difficult behaviour. • Employ practical skills to deal effectively with difficult behaviour. • Develop effective stress management techniques.

    Cost of in-house short courses: $1,000.00 plus GST for up to 15 participants (includes course materials)
    Register on Mob: 0438 231 065 or email kerry@flexibility.com.au

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